Our project aimed to thoroughly analyze user experience, pinpoint usability issues, and provide targeted design recommendations for enhancement. Through meticulous research and evaluation, we uncovered insights to optimize user satisfaction and interaction efficiency.
Independent Curators International
ICI connects curators from across the world and provides many resources, including fellowships, intensives, and seminars. ICI is well-regarded and cherished by its users, and has created a strong community. ICI also has recently reconstructed its website, which is very aesthetically appealing and generally a pleasure to use.
We employed a comprehensive methodology, starting with a moderated remote user testing approach with diverse participants. This method is widely recognized for identifying usability issues in digital interfaces effectively.
This segment was challenging to get through!
ICI’s requirements were hard to define and come up with tasks for usability testing since they wanted an overall user experience analysis and wanted to know what worked for their site and what didn’t work, and wanted to know where their users tapped on their site. After the initial meeting, thought I was excited to work with them, I was a bit confused and intimidated too. It took a lot of brainstorming and communicating back and forth with ICI to ensure we are in the right track.
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Moderated Remote User Testing.
In this research, we employed remote methods for moderated user testing. This approach is considered the gold standard in usability research, providing a more assured means of identifying usability issues in digital interfaces compared to other research methods such as cognitive walk throughs and heuristic evaluations. Studies suggest that involving just four to five participants matching the target user profile is
ICI’s requirements were hard to define and come up with tasks for usability testing since they wanted an overall user experience analysis and wanted to know what worked for their site and what didn’t work, and wanted to know where their users tapped on their site. After the initial meeting, thought I was excited to work with them, I was a bit confused and intimidated too. It took a lot of brainstorming and communicating back and forth with ICI to ensure we are in the right track.
User recruitment was crucial for us!
ICI connects curators from across the world and provides many resources, including fellowships, intensives, and seminars. ICI is well-regarded and cherished by its users, and has created a strong community. ICI also has recently reconstructed its website, which is very aesthetically appealing and generally a pleasure to use.
ICI’s requirements were hard to define and come up with tasks for usability testing since they wanted an overall user experience analysis and wanted to know what worked for their site and what didn’t work, and wanted to know where their users tapped on their site. After the initial meeting, thought I was excited to work with them, I was a bit confused and intimidated too. It took a lot of brainstorming and communicating back and forth with ICI to ensure we are in the right track.
My teammates and I took turns conducting tests, with one playing the moderator while the other took notes. After testing, we tabulated the results in a spreadsheet to identify patterns and conducted a detailed analysis of both qualitative and quantitative data. We then synthesized the findings to identify recurring patterns and issues across user interactions.
Participants familiar with ICI generally found the website user-friendly and praised its continuous improvement, demonstrating a positive perception.
Participants universally appreciated the website's minimalist and clean design, describing it as beautiful, diverse, and culturally engaging.
Positive feedback highlighted the website's global and inclusive feel, contributing to a sense of cultural openness and progression.
ICI connects curators from across the world and provides many resources, including fellowships, intensives, and seminars. ICI is well-regarded and cherished by its users, and has created a strong community. ICI also has recently reconstructed its website, which is very aesthetically appealing and generally a pleasure to use.
Recommendation #01
The main goals of the project were to simplify the information offered and make the website experience as easy as possible for the users. We intended to condense the vast variety of information from various categories including visiting, ticketing, exhibitions, memberships, and workshops, and group them into easily accessible categories.
Recommendation #02
ICI connects curators from across the world and provides many resources, including fellowships, intensives, and seminars. ICI is well-regarded and cherished by its users, and has created a strong community. ICI also has recently reconstructed its website, which is very aesthetically appealing and generally a pleasure to use.
Recommendation #03
The main goals of the project were to simplify the information offered and make the website experience as easy as possible for the users. We intended to condense the vast variety of information from various categories including visiting, ticketing, exhibitions, memberships, and workshops, and group them into easily accessible categories.
Recommendation #04
ICI connects curators from across the world and provides many resources, including fellowships, intensives, and seminars. ICI is well-regarded and cherished by its users, and has created a strong community. ICI also has recently reconstructed its website, which is very aesthetically appealing and generally a pleasure to use.
Recommendation #05
The main goals of the project were to simplify the information offered and make the website experience as easy as possible for the users. We intended to condense the vast variety of information from various categories including visiting, ticketing, exhibitions, memberships, and workshops, and group them into easily accessible categories.
